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Sports
Communications
Swimming MP3
All Products
Sports
Communications
Swimming MP3
Refurbishment Process
FAQ
1.What are Shokz Certified Refurbished Products?
A “Certified Refurbished Product” is one that has been returned to Shokz, for any reason, and then undergoes rigorous aesthetic and mechanical function inspection and testing as well as a thorough cleaning process. All certified refurbished products meet the same quality standards as new products and are covered by a one-year warranty. Certified refurbished headphones are packaged in a brand new brown box and will be sent to you with free shipping and free returns.
2.Is the quality of Shokz refurbished products guaranteed?
Yes. Shokz promises you that every refurbished product is tested thoroughly and that the quality of refurbished products is the same as new products.
3.What kind of warranty policy are Shokz refurbished products covered by?
Shokz certified refurbished products are covered by Shokz’ s one-year limited warranty. Your warranty begins with your purchase date and covers manufacturing defects. The warranty policy does not cover loss, theft, or abuse.
4.What is in the box?
OpenRun Certified Refurbished Headphones
Magnetic Charging Cable
User Guide
Warranty Card.
Magnetic Charging Cable
User Guide
Warranty Card.
5.What is refurbished products' return policy?
Shokz offers a 45-day-money-back guarantee for all orders placed on our website. If for any reason you’re not satisfied with your headphones, we’ll email you a prepaid USPS shipping label and you can return them for a full refund. (Initial shipping charges for Alaska and Hawaii will not be refunded.)
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