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Shokz OpenSwim Pro How to Connect to Bluetooth
Shokz OpenSwim Pro Instructions
Shokz OpenSwim Pro How to connect to two devices at the same time
Shokz OpenSwim Pro How to restore factory settings
Shokz OpenSwim Pro How to download MP3 music
Shokz OpenSwim Pro How to Charge
Shokz OpenSwim Pro Unboxing
FAQ
Product
Using Guide
Shokz App
What is the difference between OpenSwim Pro and OpenSwim?
OpenSwim Pro has both Bluetooth connection and MP3 mode with expanded 32GB of storage, while OpenSwim only has MP3 function with 4GB of storage and NO Bluetooth function available. For a detailed comparison of the two products, please visit our product comparison page.
How much MP3 storage does OpenSwim Pro have, and how many songs can it hold?
A: OpenSwim Pro has 32GB of MP3 storage. The estimated capacity can vary depending on the file size of your songs. Here's a breakdown for your reference:
Regular Quality Songs (around 4 MB each): You can store approximately 8,000 songs.
High-Quality Songs (around 8MB each): You can store approximately 4,000 songs.
Regular Quality Songs (around 4 MB each): You can store approximately 8,000 songs.
High-Quality Songs (around 8MB each): You can store approximately 4,000 songs.
What music file formats are compatible with OpenSwim Pro? Does it support Bluetooth music transfer?
A: OpenSwim Pro offers broad compatibility with various audio formats, including MP3, FLAC, WAV, AAC, M4A, APE, and WMA. However, please note that OpenSwim Pro does not support Bluetooth music transfer. You can upload your music files directly to the headphones using the included 4-Pin Magnetic Charging Cable. For detailed instructions, please refer to our "How-To Video".
Does OpenSwim Pro automatically disconnect from a Bluetooth device when switching to MP3 mode?
A: No, OpenSwim Pro maintains its Bluetooth connection even when you switch to MP3 mode. This allows you to seamlessly transition back and forth between your music library stored on the device and Bluetooth streaming without needing to re-pair your headphones.
What is the battery life of OpenSwim Pro in Bluetooth mode vs. MP3 mode? Does battery life vary depending on use environment (land vs. underwater)?
A: OpenSwim Pro offers up to 9 hours of battery life when using Bluetooth mode and up to 6 hours of battery life in MP3 mode. This is consistent regardless of whether you're using the headphones on land or underwater.
Does OpenSwim Pro come in different sizes?
A: No, OpenSwim Pro is currently available in a single, universal size.
Can I use Bluetooth mode underwater?
A: No, Bluetooth connectivity is not functional underwater with OpenSwim Pro. Water effectively disrupts Bluetooth signals, limiting underwater use to the MP3 mode with its internal storage.
Is OpenSwim Pro suitable for diving?
A: No, OpenSwim Pro is not recommended for diving. While the headphones feature a waterproof rating of up to 2 meters (6.5 feet) for up to 2 hours, they are not intended for use at deeper depths. Additionally, we advise against using OpenSwim Pro in seawater. If your headphones come into contact with salt water, rinse them thoroughly with fresh water immediately to prevent damage.
Can I charge OpenSwim Pro with the OpenSwim charging cable?
A: No, OpenSwim Pro and OpenSwim utilize different charging cables. OpenSwim Pro requires the included 4-Pin Magnetic Charging Cable for proper charging.
Can OpenSwim Pro connect to a PC or TV
A: Yes, OpenSwim Pro’s Bluetooth connectivity allows you to pair it with various devices including PCs, TVs, mobile phones, smartwatches, and more.
Can I use OpenSwim Pro in seawater?
Yes, OpenSwim Pro has been tested and approved for use in seawater. However, to maintain optimal performance and lifespan, rinsing the headphones thoroughly with clean water after each saltwater use is essential. For safe and reliable charging or data transfers, ensure the magnetic charging port is completely dry before connecting the cable.
What are the benefits of upgrading the firmware in the Shokz App?
Upgrading the firmware can provide you with a better listening experience with OpenSwim Pro, including improving battery protection mechanisms, optimizing power consumption, enhancing call experience, boosting Bluetooth stability, etc.
How to download the Shokz App?
You can search "Shokz" on the App Store or Google Play to download the Shokz App.
What device and operating system does the Shokz App require?
Shokz App is only compatible with mobile phones and does not yet support other devices such as laptops, PCs, tablets/Pads, etc. Your mobile operating system requires at least iOS 13.0 / Android 8.0 or higher.
What headphone models is the Shokz App compatible with?
Shokz App only supports OpenRun Pro 2, OpenRun Pro, OpenSwim Pro, OpenFit and OpenFit Air.
How to connect the Shokz App with OpenSwim Pro?
The steps are suitable for first connecting and after resetting.
1. Start with your OpenSwim Pro powered off.
2. Enter pairing mode by pressing and holding volume+ for 5-7 seconds. Your OpenSwim Pro will turn on (continue holding the button) and then the LED light will flash red and blue. Audrey will say "pairing" indicating pairing mode.
3. Open your device's Bluetooth settings and select "OpenSwim Pro by Shokz". Once your device confirms successful pairing, you're all set.
4. Open the Shokz App and follow the steps on the screen.
1. Start with your OpenSwim Pro powered off.
2. Enter pairing mode by pressing and holding volume+ for 5-7 seconds. Your OpenSwim Pro will turn on (continue holding the button) and then the LED light will flash red and blue. Audrey will say "pairing" indicating pairing mode.
3. Open your device's Bluetooth settings and select "OpenSwim Pro by Shokz". Once your device confirms successful pairing, you're all set.
4. Open the Shokz App and follow the steps on the screen.
What functions does the Shokz APP have?
The Shokz app allows you to switch EQ modes, connect to two devices simultaneously, customize touch controls, upgrade firmware, etc. For OpenSwim Pro, you can easily customize your headphone controls, switch between Bluetooth and MP3 Modes and change language via the Shokz App.
About the registration on the Shokz App.
a. You can register your headphones only with the serial number on the Shokz App setting.
‒ App allows up to 20 headphones to be registered.
‒ To modify the registration, kindly delete the registration and register again with correct Information.
*Note: The app account is not linked to the official website account. Not not registering on the app will not affect the purchase and warranty on official website.
‒ App allows up to 20 headphones to be registered.
‒ To modify the registration, kindly delete the registration and register again with correct Information.
*Note: The app account is not linked to the official website account. Not not registering on the app will not affect the purchase and warranty on official website.
My country is not covered by the Shokz App.
Thank you for your support and concern for the Shokz App. We are sorry that your country is currently not covered by the Shokz App. We will convey your request to the product team of the Shokz App. Shokz is committed to covering more countries in each version update and providing a better user experience for customers in more countries. Please subscribe to our newsletter. If there is any news about the version update of the Shokz App, we will inform you as soon as possible. Thank you again for your love and concern for Shokz.
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