Select Your Country/Region
Asia Pacific
Europe
North America
Join the 
.
Unlock the best of Shokz. Enjoy member-only perks, extended returns, and priority access.
Welcome to
ShokzSquad!
Your exclusive perks are ready to use.
ShokzSquad tier
${currentTierName}
${nextPoints} points
Highest Tier Unlocked
away from unlocking ${nextTierName} perks!
EntryActiveAdvancedPro
Benefits overview
-
Exclusive perks
Member pricing and milestone gifts.
-
Premium care
Extended 90-day returns and support.
-
Priority access
Early entry to new products and events.
Earning history
| DATE | ACTION | POINTS | STATUS |
|---|---|---|---|
|
${ formatDate(item.timestamp) }
-
|
${ item.label }
-
|
${ item.points } Points
-
|
${computedBadgeLabel(item)}
-
|
Empty history.
Loading failed.
${(coupon.coupon_name ?? '') + ' ' + coupon.shopify_coupon_code}
${coupon.gift_title}
Valid until: ${new Date(coupon.expires_at).toLocaleDateString('en-US')} | For ${couponTierName(coupon)}
All redeemed!
You've used your available offers. Keep an eye out for future surprises and exclusive perks.
Your benefits
Gain more benefits with every tier.
Member-only offers
Automatically unlock tier-exclusive pricing when you join or level up, ready to be applied at checkout on your next Shokz purchase.
Your active offers
Terms & Conditions
Tier Benefits: 10% off (Entry), 15% off (Active), 20% off (Advanced), 25% off (Pro).
Issuance Rule: Offers are automatically issued upon reaching a new tier.
Validity: 90 days from the date of issuance
Usage Rules:
- Excludes accessories, refurbished items, and select newly launched products.
- Cannot be combined with other promotional offers.
- Limit 1 per order (maximum 3 units).
Return Policy: Offers are single-use only. If you return or cancel an order where this offer was applied, the discount is forfeited and will not be reinstated.
How to use
Copy and paste your code into the "Discount code or gift card" field at checkout, or simply select your available offer directly on the checkout page for automatic application.
Member-only gifts
Unlock an exclusive physical gift when you level up to a higher tier. Gifts are subject to periodic updates, available options will be displayed at the time of redemption.
Your available gifts
Terms & Conditions
Issuance Rule: A gift voucher is automatically issued upon reaching a new tier.
Validity: 2 years from the date of issuance.
Usage Rules:
- Bound to your account, non-transferable, and single-use.
- Must be redeemed with a valid product purchase. Gifts ship with your order; standalone shipping is unavailable.
- Unused vouchers can be applied to subsequent orders within the validity period.
Return Policy: Gift vouchers are single-use only. If you return or cancel an order where a gift voucher was applied, the voucher is forfeited and will not be reinstated.
How to use
Click 'Claim' to automatically add the gift to your cart, or select your active voucher directly on the checkout page.
Extended returns
Enjoy an extended 90-day return window on all member purchases, giving you more time to shop with confidence.
Terms & Conditions
Unlock Rule: Available to all tiers for orders placed directly through a logged-in member account.
Benefit: A 90-day free return window, extending the standard 45-day non-member window.
Usage Rules: Return requests must be submitted within 90 days of the order being placed, and must comply with Shokz’s official return policy.
Birthday treats
Add your birthday to your profile to receive an exclusive annual reward.
Terms & Conditions
Eligibility: Available to all tiers upon profile completion. Important: Your birthday must be added to your profile at least 24 hours in advance to receive the reward for the current year. Once submitted, birthday details cannot be modified.
Benefits: A $5 offer with no minimum purchase requirement.
Issuance Rule: For members with completed birthday information, the benefit will be automatically sent to your registered email on your actual birthday.
Validity: 31 days from the date of issuance
Usage Rules: Valid for all products. This offer can be stacked with automatic site-wide markdowns (sale pricing), but cannot be combined with any other promo codes. Limit 1 per order.
Return Policy: Offers are single-use only. If you return or cancel an order where this offer was applied, the discount is forfeited and will not be reinstated.
New release giveaways
Member-exclusive sweepstakes. Enter for a chance to win our latest headphone releases completely free of charge.
Terms & Conditions
Unlock Rule: Exclusive for Advanced and Pro members only.
Benefit: Ongoing sweepstakes will be updated in your Hub.
Participation Rules:
- Ongoing sweepstakes will be updated in your Membership Center.
- You must submit your entry within the event period.
- Winning results will be announced via email and the Hub after the sweepstakes closes.
Disclaimer: Headphone models, prize quantities, entry windows, and draw dates are subject to the official rules of each specific event. Prizes are non-transferable and hold no cash value.
VIP event giveaways
Enter exclusive sweepstakes to win all-inclusive tickets to world-class sporting events, official brand launches, and in-person experiences.
Terms & Conditions
Unlock Rule: Exclusive for Pro members only.
Benefit:
- Gain access to exclusive member-only sweepstakes for tickets to world-class sporting events, Shokz official brand launch events, in-person product co-creation workshops, and other offline VIP experiences.
- Winners will receive a comprehensive package covering event entry, round-trip airfare, and hotel accommodations.
Participation Rules: Enter via the Hub during the active event period. Winners will be notified via email and the Hub.
Disclaimer: Event dates, ticket allocations, travel details, and full rules are subject to the official announcement of each sweepstakes. Prizes are strictly non-transferable and cannot be exchanged for cash.
Priority access
Skip the line. Shop new product colors and limited-edition collaborations before they launch to the general public.
Terms & Conditions
Unlock Rule: Exclusive for Advanced and Pro members only.
Benefit: Early access to secure inventory for new releases and limited-edition items.
Usage Rules:
- Early access events will be notified in advance via the Hub and email.
- You must log in to place orders during the designated early access window.
- Inventory is strictly limited and available on a first-come, first-served basis.
Disclaimer: Access times, eligible products, and purchase limits are subject to the official terms of each launch event.
How to level up
Shop Shokz
1 point per $1 spent
Complete your profile
+10 Points
(one-time)
Refer a friend
Coming soon
FAQ
Q1: How do I earn ShokzSquad points and level up?
Q1: How do I earn ShokzSquad points and level up?
A: There are easy, flexible ways to earn points right now — with more bonus opportunities coming soon:
- Shop Shokz: Earn 1 point for every $1 USD spent on eligible pre-tax items (shipping, taxes, discounts, and promo codes don’t count toward your point total). We use standard rounding to the nearest whole number for all calculations (e.g., a $1.40 purchase earns 1 point, a $1.50 purchase earns 2 points).
- Complete your profile: Unlock 10 points for filling out your profile after joining.
You’ll automatically level up to the next tier as soon as your active point balance hits the required threshold, with 4 exclusive tiers to unlock.
Q2: Why do my points say "pending"?
Q2: Why do my points say "pending"?
A: When you make a purchase, your points enter a 90-day pending period starting from the day you place your order. This window matches our extended member return policy. Once the 90 days pass, your points will automatically clear and count toward your tier progress!
Q3: Do my points or tier status expire?
Q3: Do my points or tier status expire?
A: Your tier status is valid for a rolling 24-month period. After 24 months, any historical points earned beyond that timeframe will expire. At that time, we will re-evaluate your tier based on your remaining active points.
Q4: What happens to my points if I return an item?
Q4: What happens to my points if I return an item?
A: If you return an item or cancel an order, the pending points associated with that purchase will simply be deducted from your account balance.
Q5: Can I transfer my points or benefits to another person?
Q5: Can I transfer my points or benefits to another person?
A: No. Your ShokzSquad account, points, and benefits are non-transferable and for your personal, non-commercial use only.
Q6: Can I modify my birthday details after submission?
Q6: Can I modify my birthday details after submission?
A: No. For security and to ensure fair access to the birthday benefit, birthday details cannot be changed after you submit them in your profile.
Q7: Who can I contact if I have questions about my account?
Q7: Who can I contact if I have questions about my account?
A: Our Customer Happiness Team is here to help! Reach out anytime with questions about your account, points, benefits, or the ShokzSquad program.
Q8: How do I leave the program?
Q8: How do I leave the program?
A: You can request to terminate your ShokzSquad membership at any time by contacting our Customer Happiness Team.
*Benefits are exclusive to ShokzSquad members. Conditions and exclusions apply. Program criteria, eligibility, and benefits are subject to availability and may change. See the full ShokzSquad Terms & Conditions and Privacy Policy.
