How to Find the Serial Number of Your Shokz Headphones

Introduction

Having your Shokz serial number readily available can be a lifesaver in several situations. Whether you need to file a warranty claim, register your product for extended support, or simply keep track of your headphones for insurance purposes, knowing where to find the serial number is crucial.

This article will be your one-stop shop for locating your Shokz serial number, guiding you through three key places to look: the packaging, the warranty card, and even the headphones themselves. With this information at your fingertips, you'll be prepared to handle any situation that might require your Shokz serial number.

What is a serial number?

A serial number is a unique identifier assigned to a specific product during manufacturing. Serial numbers serve several purposes. They help manufacturers track inventory, identify potential defects in specific batches, and offer targeted customer service.

Additionally, for warranty claims, the serial number verifies that the product you're seeking support for is genuine. Think of it like a fingerprint for your Shokz headphones, containing specific information such as manufacturing details, batch number, and model, allowing manufacturers to track production information and provide warranty support.

Where to locate your Shokz serial number

Your Shokz serial number can be found on the packaging box, warranty card, and directly on the product itself. Look for "S" followed by the alphanumeric code with 12-14 digits. There are three main places to find your Shokz serial number:

• The Packing Box

On the back of the packaging box that your Shokz headphones came in, you will see a barcode with a number that starts with "S/N: ...".

• Warranty Card

Your warranty card will also include the serial number, usually labeled with "S/N:..."

• Headphones

Depending on your specific Shokz model, the serial number can be found directly on the headphones themselves.

OpenFit

Look under the charging case, and you'll see the serial number at the top.

OpenMove

You can find the serial number for your OpenMove inside the charging port cover.

Xtrainerz/OpenSwim

OpenSwim headphones have their serial number inside the section that rests behind your ear.

Aeropex & OpenRun & OpenRun Pro &OpenComm

The serial number is located inside the magnetic charging port on your headphones.

Why Knowing Your Shokz Serial Number Matters

Knowing your Shokz serial number is essential for a smooth after-sales experience. It helps you quickly register your product for potential extended warranty benefits and serves as a key identifier when contacting Shokz customer service. For instance, the serial number is typically required when submitting a warranty claim. This allows Shokz to efficiently access your product's specific warranty information and streamline the support process. If you need to submit a warranty claim form, you can click here.

Still Having Trouble Finding Your Serial Number?

By following the steps outlined in this guide, you should be able to locate your Shokz serial number with ease. However, if you encounter any difficulties, Shokz customer service is always happy to help. Their friendly representatives can assist you in finding your serial number and answer any questions you may have about your Shokz headphones.